Delivery:

We will always attempt to dispatch orders the same day as purchased if ordered before 2pm. Orders placed after 2pm on a Friday, or those placed on a Saturday or Sunday, will be processed and dispatched on Monday morning. Standard delivery will take 3-5 working days, Next Day delivery for orders placed before 2pm will be the next working day.

We hope that you will be happy with your purchases however if you are not completely satisfied we will gladly offer you a refund or an exchange. Please read the following returns policy, we reserve the right to refuse returns if these terms are not adhered to.

The EU distance selling regulations gives you the right to cancel your order at any time and for any reason within 7 days of receipt.

Parkinsons wishes to extend this period to 28 days but would like to emphasise that this time limit is strict.

 

Faulty or damaged goods:

If your products are faulty or damaged please contact us immediately at sales@parkinsonslifestyle.com or by phone, and return the products to us as above within 28 days of receipt. We will then fully refund the price of the purchase plus any delivery costs incurred to the original payment method detailed on the order form.

Please note; items are classified as faulty if they are damaged when you receive them. Items that are damaged as a result of abuse, misuse or fair wear and tear are not considered to be faulty

 

Incorrect item received:

Should this occur then please accept our apologies! Please contact us immediately at sales@parkinsonslifestyle.com or on 01789 264747 and we will endeavour to resolve the mistake as soon as possible.

Click here to download Returns Form

Returns address:

Returns department, Parkinsons, 8/9 Meer Street, Stratford upon Avon, Warwickshire, CV37 6QB