Returns:

Click here to download Returns Form

Returns address:

Returns department, Parkinsons, 8/9 Meer Street, Stratford upon Avon, Warwickshire, CV37 6QB

You may return the products to us; unwashed and unworn, in the original packaging and with all labels and tags intact within 28 days of receipt. You will need to complete the returns form enclosed with your order and include this in the return package alongside the items you are returning. If you have not got a returns form this can be downloaded from the website ‘returns policy’ page.

Once we receive the returned items we will refund the price of the purchase to the original payment method detailed on the order form.

For obvious hygiene reasons we cannot accept returns on underwear and items of swimwear are only returnable if they have been tried on over underwear and if the hygiene strips are intact.

The return package is your responsibility until it reaches us therefore we recommend that you send the package by recorded delivery and retain your proof of postage. The cost of returning an item is your responsibility.

Alternatively you can return items to our shop, unwashed and unworn, in the original packaging and with all labels and tags intact within 28 days of receipt. Please note, however, as our websales department operates separately from our sale points in store we cannot make refunds directly to you from the shop till, such refunds must go through the website to your original method of payment. This will usually be done in 1-2 days.

Exchanges:

If you would like to make a return, we request that you return the products to us; unwashed and unworn, in the original packaging and with all labels and tags intact, within 28 days of receipt. If you have not got a returns form this can be downloaded from the website ‘returns policy’ page.

The easiest way to exchange will be to just return the item(s) following the process above and repurchase through our website if the size you want is available.

We will always check the availability of the product for you if you are unsure, just give us a call on 01789 264747 and we can advise further.

The return package is your responsibility until it reaches us therefore we recommend that you send the package by recorded delivery and retain your proof of postage. The cost of returning an item is your responsibility

Alternatively you can return items to our shop. Products must be returned unwashed and unworn, in the original packaging and with all labels and tags intact, within 28 days of receipt. If you wish to make a ‘like for like’ exchange and we have the item you require in stock we will do this directly for you there and then. You would be very welcome to call us first to check the stock availability before making your journey. Telephone numbers for the shop can be found on the website ‘contact us’ page.

If you wish to exchange for a product of a differing value then we will ask you to purchase your new item and we will refund your original product via the method of payment used on the order form. Such refunds must go through the website to your original method of payment. This will usually be done in 1-2 days

 

Faulty or damaged goods:

If your products are faulty or damaged please contact us immediately at sales@parkinsonslifestyle.com or by phone, and return the products to us as above within 28 days of receipt. We will then fully refund the price of the purchase plus any delivery costs incurred to the original payment method detailed on the order form.

Please note; items are classified as faulty if they are damaged when you receive them. Items that are damaged as a result of abuse, misuse or fair wear and tear are not considered to be faulty

 

Incorrect item received:

Should this occur then please accept our apologies! Please contact us immediately at sales@parkinsonslifestyle.com or on 01789 264747 and we will endeavour to resolve the mistake as soon as possible.

Click here to download Returns Form

Returns address:

Returns department, Parkinsons, 8/9 Meer Street, Stratford upon Avon, Warwickshire, CV37 6QB