FAQS

Frequently Asked Questions

We’ve put together answers to some of the questions we’re asked most often about our clothing, footwear, ordering and customer service. Whether you’re looking for information about sizing and fit, delivery and returns, or choosing practical clothing designed with Parkinson’s in mind, you’ll find helpful information below. Our aim is to make shopping as straightforward and reassuring as possible. If you can’t find the answer you’re looking for, or you’d like some advice before placing an order, please get in touch with our friendly team. We’re always happy to help you find the right products for your needs. We regularly update our FAQs with useful information, so it’s worth checking back if you have a question about our products or services.

Get your answers regarding Parkinson's, ordering online & product care

GENERAL QUESTIONS ABOUT PARKINSONS

1. What does Parkinsons Lifestyle sell?

Parkinsons Lifestyle is a specialist fashion and footwear retailer offering carefully selected collections for men and women. Our range includes clothing, footwear and accessories, with a particular focus on quality, style and timeless pieces that are designed to be worn and enjoyed for years to come.

2. What brands can I find at Parkinsons Lifestyle?

We stock a carefully curated selection of established and premium brands. Our collections include brands such as Barbour, Schoffel, GANT, Birkenstock, Dubarry, Loake, Blundstone, Fairfax & Favor and many more. Our brand selection brings together heritage names, specialist footwear brands and contemporary lifestyle labels.

3. Do you sell both men's and women's clothing?

Yes. We have dedicated men's and women's collections covering clothing, footwear and accessories. Whether you're looking for everyday casualwear, country-inspired clothing, footwear for outdoor pursuits or something smarter, our collections are designed to offer a broad choice of styles and brands.

4. What types of clothing do you stock?

Our clothing collections cover a wide range of everyday and seasonal essentials, including coats and jackets, knitwear, shirts, tops, trousers, jeans, dresses and other wardrobe staples. We particularly focus on well-made pieces from established brands that combine practical performance with a strong sense of style.

5. What types of footwear do you stock?

We offer a broad selection of footwear for men and women, including boots, shoes, trainers, sandals and outdoor footwear. Our brands include specialist and heritage footwear names such as Birkenstock, Dubarry, Loake and Blundstone, alongside other carefully selected footwear brands.

6. Are your products competitively priced?

We aim to offer our products at competitive prices while maintaining the quality our customers expect. We carefully select reputable brands and suppliers to provide good value across our range, from everyday essentials to specialist clothing, footwear and lifestyle products. We believe buying well-made products that are designed to last can offer better value in the long run than choosing cheaper alternatives.

7. Do you stock country and outdoor clothing?

Yes. Country and outdoor-inspired clothing is an important part of our collections. We stock practical and stylish pieces from brands known for their heritage, quality and performance, including Barbour and Schoffel, alongside footwear and accessories suited to country and outdoor lifestyles.

8. Why do you stock these particular brands?

Quality is central to the brands and products we choose. Many of our collections come from established manufacturers with long-standing reputations for craftsmanship, materials and durability. From leather footwear and waxed jackets to premium knitwear and country clothing, we aim to offer products that are made to be worn, looked after and enjoyed over time.

9. Are Parkinsons Lifestyle products good quality?

Quality is central to the brands and products we choose. Many of our collections come from established manufacturers with long-standing reputations for craftsmanship, materials and durability. From leather footwear and waxed jackets to premium knitwear and country clothing, we aim to offer products that are made to be worn, looked after and enjoyed over time.

10. Do you sell products from heritage brands?

Yes. Heritage brands are an important part of the Parkinsons Lifestyle collection. We stock brands with established histories and strong reputations for quality and craftsmanship, including names such as Barbour, Schoffel, Loake, Dubarry and Blundstone. These brands have developed loyal followings because their products combine distinctive style with practical, lasting quality.

ORDERING ONLINE

11. How do I place an order with Parkinsons Lifestyle?

Ordering online is straightforward. Simply browse our collections, select the product, size and colour you require and add it to your basket. Once you're ready to purchase, proceed to checkout and follow the instructions to enter your delivery and payment details. You'll receive an order confirmation once your purchase has been completed.

12. Can I get help choosing the right size?

Yes. We understand that getting the right size and fit is particularly important when buying clothing and footwear online. Product pages include available sizing information and, if you're unsure about a particular item, you can contact our team for further assistance before placing your order.

13. How will my order be delivered?

Your order will be carefully packaged and dispatched using our delivery service. Available delivery options and charges will be displayed during checkout before you complete your purchase. Once your order has been dispatched, you'll receive confirmation and tracking information where applicable.

14. Can I return an item if it isn't right for me?

Yes. If you've ordered something that isn't quite right, you can return it in accordance with our returns policy. Please check the current returns information before sending your item back, particularly for clothing and footwear, and make sure that the product is returned in the required condition.

15. Is it safe to shop with Parkinsons Lifestyle online?

Yes. We use secure online payment facilities and take the security of your personal and payment information seriously. Your information is handled securely throughout the ordering process, allowing you to shop with confidence from the Parkinsons Lifestyle website.

CARING FOR YOUR PRODUCTS

16. How should I care for leather shoes and boots?

Leather footwear will benefit from regular cleaning and conditioning. Remove dirt with a suitable soft brush or cloth and use a leather care product appropriate for the type of leather. Allow wet footwear to dry naturally and avoid placing it directly beside radiators or other sources of heat, as excessive heat can dry out and damage leather. Always follow the specific care instructions supplied by the manufacturer.

17. How should I care for suede and nubuck footwear?

Suede and nubuck require different care from smooth leather. Use a suitable suede or nubuck brush to remove dirt and maintain the texture of the material, and use specialist cleaning and protective products where appropriate. If footwear becomes wet, allow it to dry naturally before brushing and treating it. Avoid using standard leather creams, polishes or oils unless they are specifically designed for suede or nubuck.

18. How should I look after a waxed jacket?

Waxed cotton requires specialist care to maintain its water-resistant finish. Barbour recommends cleaning waxed jackets with cold water and a sponge rather than washing them in a washing machine or having them dry-cleaned. Over time, the wax coating will naturally wear and may need to be replenished. Regular re-waxing helps maintain the jacket's weather resistance and extend its useful life.

19. What should I do if my shoes or boots get wet?

Allow them to dry naturally at room temperature and keep them away from radiators, fires and direct heat. Remove excess water and, where appropriate, use paper to help the footwear retain its shape while drying. Once completely dry, clean and treat the footwear using products suitable for its particular material, whether that is smooth leather, suede, nubuck or another specialist finish.

20. How can I make my clothing and footwear last longer?

Good products benefit from good care. Follow the manufacturer's care instructions, clean items regularly and use products specifically designed for their materials. Store leather and suede footwear in a dry, well-ventilated environment, avoid unnecessary exposure to heat and moisture, and give waxed jackets and other specialist garments the appropriate maintenance when required. Looking after quality products properly can help them retain their appearance, performance and character for many years.